Congratulations to Paul Mitchell Schools, a nationwide network of cosmetology schools, for receiving two 2011 Franchisee Satisfaction Awards from Franchise Business Review. For the second consecutive year, Paul Mitchell Schools was named #1 in the Top 50 Franchises Midsize Systems category and Best in Category for Health and Beauty Franchises. This is Paul Mitchell Schools’ third year to receive the Franchisee Satisfaction Awards; they debuted with Best in Category and #2 Midsize Systems in 2008.
“This award is further validation that the beauty industry continues to lead the way for legitimate and successful business models,” said Paul Mitchell Schools Dean and Cofounder Winn Claybaugh. “We love the American way of entrepreneurialism, and we proudly represent to all franchise-run companies that hard work and passion are alive and well. For our Paul Mitchell Schools to be recognized for setting a standard of upgrading and improving the perception of the beauty industry is truly an honor because this is an industry I truly love and respect.”
Franchise Business Review, a national franchise market research firm, announced the 2011 winners at the International Franchise Association conference in Las Vegas in February. Based on a survey of more than 10,000 franchisees representing more than 300 franchise brands, the 2011 award winners represent a variety of franchise concepts, from restaurants to real estate. The survey includes 33 benchmark questions relating to the individual franchisee's experience and satisfaction within their system. Included in the survey are questions on Training and Support, Franchise System, Franchisor/Franchisee Relations, Financial Opportunity, and Overall Satisfaction.
Image courtesy of Paul Mitchell Schools.