As a hairstylist who sees clients daily, you’re bound to run into at least a handful of difficult customers, and the more customers you deal with, the more likely it is to happen. Here are six ways to deal with difficult customers and avoid awkward situations. Follow these tips and you may even earn a new loyal client!
Sam Villa, Founding Partner of the Sam Villa® brand and Education Artistic Director for Redken 5th Avenue, shares his big volume tips!
Lucie Doughty offers a little background on what’s become every stylists’ best friend, the bobby pin.
Each year, the Costume Institute at the Metropolitan Museum of Art holds the Met Gala. It’s like the Oscars for the fashion world - a huge party with a red carpet and the who’s who of the fashion and beauty world, including models, designers, celebrities, photographers and editors. This year, the theme was “Punk: Chaos to Couture,” a trend we also saw on fall 2013 runways of Fendi, Thakoon and Alexander Wang.
Paul Mitchell International Trainer Hope Schiller shares her Emmys 2013 hairstyles roundup!
Terrence Davidson, famed wig and celebrity hairstylist for countless entertainers including Nicki Minaj, Jennifer Hudson, Tyra Banks, Patti Labelle, Mary J Blige and Iman shares his top three favorite hairstyles from the Emmy Awards!My top 3 hairstyles of the night go to....
On Monday, September 16, I was reminded once again that there really is no place on earth like Southern California. I was invited by ColorProof Evolved Color Careas a special guest to join 27 sales consultants on a cruise around Newport Beach and nearby Balboa Island. The weather was perfect: mid-70s, slight breeze, sun glinting off the harbor sea. I was warmly received by Jim Markham, founder of ColorProof, and the sales team. After a few preliminaries, we were escorted onto two boats; I was on the boat captained by Jim Markham himself!
Our executive editor, Amy Dodds, sent me a link to this video earlier today:
It poses some burning questions, indeed, in addition to providing a perfect afternoon-pick-me-up!
Watch it. It'll make you smile.
What are some common questions/concerns your clients ask you? In all seriousness, please, let us know! We'd love to include them in an upcoming issue!