Interested in providing the gold standard in customer service? We consulted with Repêchage CEO and Founder Lydia Sarfati to give you vital tips on boosting your staff's abilities and ensuring your clients have a spectacular experience. Below, Sarfati contributes her expertise!
Creating 5-Star Customer Service & Services
by Sam Villa, Founding Partner of the Sam Villa brand and Education Artistic Director for Redken 5th Avenue
by Jill Marcordes, Executive Director of Cosmetology & Nail Technology at Tricoci University of Beauty Culture It’s that time of year again, with many clients complaining of distressed summer hair. However, it can be a very lucrative time for salon professionals if you play your cards right.
Every day hundreds and thousands of pilgrims come together throughout India, waiting in lines for hours to donate their locks to the Hindu temples. This is all done for religious reasons. India is dense with a population of over 1.2 billion, including more than 100,000 Hindu temples. Temple tonsures (Tonsuring show one’s love for the Gods by washing away one’s past and starting anew) are where women, men and children go to sacrifice their hair to God.
by José Buitron, Celebrity Stylist and Owner of Jose Luis SalonMany people love the summer season, but they do not realize that sun and chlorine exposure can be very damaging to their hair. I’d like to offer some easy tips you can employ that will help your clients combat this problem.
Textured hair of all types is fun and fabulous to work with as it can be molded into so many cool shapes…whether naturally super curly or crimped, textured hair can be a terrific base for exciting up-dos. This French Braided Fauxhawk look was easily created on beautiful model, Maggie Lawson, who has naturally straight, smooth hair.
Award winning hair and makeup artist Sherri Jessee shares some of her favorite creations.
While many of us adore summertime, heat and makeup don’t always work so well together. Thankfully there are tricks you can use to prevent makeup from melting in the sunshine. Follow this practical advice from two expert educators at Tricoci University of Beauty Culture: the Executive Director of Esthetics, Gabriela Santana-Blackburn and Master Educator, Carla Jelens. Step 1: Use an oil-free moisturizer and SPF 30
A couple of weeks ago, I had the incredible opportunity to visit Sally Hershberger LA for a true tress transformation. I'd always harbored a desire for red hair, but every time I consulted a salon in the hopes of achieving the bold shade, I'd end up with red undertones or a slight tint—but no dramatic difference. Was my hair just resistant to change?